Customer Support Representative
(English, French, German, Spanish)
SupportYourApp is looking for talented, goal-oriented and committed Customer Support Specialists to provide high-level quality support for famous IT-startups and tech companies from all over the world.
Requirements:
✔Fluent English (other languagesare a huge plus)
✔Analytical & Research Skills
✔Customer oriented and responsible attitude
What You’ll Be Doing:
- Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat and calls);
- Becoming a product expert and providing documentation updates to our knowledge base;
- Ensuring customers’ satisfaction;
- Communicating with developers from various IT-companies.
We offer you:
- Flexible or fixed schedule
- Amazing atmosphere and modern office (Feel it! Check us on DOU)
- Competitive compensation inUSD
- Paid intensive training and trial period
- Young motivated team
- Great management with no bureaucracy
- Good bonuses for referring friends (referral program)
- SupportYourApp Medical Policy
- Coffee, tea, candy, season fruit and vegetables
- Various sports events and teambuildings; part-compensation for SportLife membership
- Corporate Library
- Occasional business trips
Who are we:
SupportYourApp is a leading customer support outsourcing company full of incredibly creative and hardworking individuals.
Take a look at our Instagram and Telegram
And sure, visit our web-site: www.supportyourapp.com
Send us your resume to cv@supportyourapp.com