Workplace: Remote
Main responsibilities:
- Daily customer contact through email, phone,
- Processing customers’ orders for maintenance services,
- Updating customer data to ensure the accuracy of internal records,
- Ensuring an effective communication within internal departments,
- Cooperation with subcontractors in order to provide customers with requested services,
- Handling issues and following the designated escalation path.
Position requirements:
- Previous experience in a similar position,
- Very good command of English and French or German,
- Good knowledge of Excel,
- Excellent organization of working time, including very well priorities setting,
- Problem-solving skills and proactiveness and attachment to details,
- Fast comprehension and analytical and structured way of working.
We offer:
- Collaborative and friendly atmosphere at work,
- Opportunity for professional development,
- Stable employment in an international company.
Please send your CV in English
| Karolina Mikołajczyk Junior HR Generalist phone: +48 532 809 887 e-mail: karolina.mikolajczyk@caps-group.com |