We’re hiring! Join our new team in Kyiv
Customer SupportRepresentative – with fluency in English, German, French or Portuguese
Euroanswer is growing! We are a leading provider of platforms, people and services that support high-value interactions at every stage of the customer life cycle. Our primary delivery center is located in Bucharest, Romania, and we operate three additional delivery centers in Galati, Skopje and Sibiu, providing support in 28 languages to customers in more than 40 countries.
On October 1st 2018, we opened a new facility in Kyiv, in partnership with a local Ukrainian company. We’re looking for motivated Customer Service Advisors – with fluency in English, German, French or Portuguese to deliver world-class customer service, product support, and direct marketing on behalf of our global IT and Telecommunications clients.
Reports to: Team Leader
Location: Kyiv, Ukraine
Euroanswer offers the following:
- Exciting & multicultural work environment
- Career development throughout several areas of business through Personal Development Plans
- Excellent internal recruitment opportunities
- Paid training
- Casual dress code
- Competitive salary
- Official employment according to Ukrainian Labor Law
- Modern facilities and high technology tools in the heart of Kyiv
- Company social events
Customer Service Advisor Responsibilities:
- Provide warm, friendly and personal inbound experience to customers
Required Skills:
- Fluency in one of the following languages: German, French, Portuguese (with additional proficiency in English), or English
- Strong customer focus with a genuine interest in and passion for customer service excellence
- Team player attitude
- Excellent organizational skills
- Excellent verbal and written communication skills
- Strong problem solving abilities
- Ability to take initiative and be accountable for results
If you’re interested in working for a progressive organization that offers competitive wages and an engaging work environment, please submit your CV in ENGLISH to: jobsukraine@euroanswer.co.uk