Вакансія Multilingual Customer Support Agent в компанії Helpware

Helpware is a global company which provides outsourcing back office services. We help startups as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses. We’re currently looking for  Multilingual Customer Support Agents.
These are short-term positions up to 3 months or more.
    • Excellent written / verbal communication skills in Chinese/Japanese/German/Italian/Spanish/English;
    • up to 1 year of experience in customer support /sales areas;
    • Experience working with Zendesk, as a plus;
  • Responsible, deadline driven and result-oriented individual;
  • Excellent problem solving and analytical skills.
    • Customer support via tickets;
  • Work with information concerning inquiries, confirmations, and complaints;
  • Entering data into a CRM, other online tools, and cloud-based platforms.
What will make our cooperation attractive for you:
  • Competitive remuneration (linked to UAH / USD exchange rate) and bonuses (including, medical insurance);
  • Business hours: from 2 PM to 11 PM Kyiv time (might be adjusted to the time zone of the country support is needed for, e.g China, Japan, etc)
  • Place of business: modern office in Kyiv downtown (10-minute walk from Kontraktova square), coffee, sweets and fruits being provided;
  • Awesome team;
  • Great chance to obtain valuable professional experience and increase your competitive edge.
More info on the website: http://helpware.io/.
If you are interested send your CV to cv@helpware.io or contact us directly 063 228 47 57.
Опубліковано у Вакансії. Додати до закладок постійне посилання.