Вакансія для англомовних студентів на посаду Customer Support у сфері світової музичної індустрії











Be a part of the global music industry

Our company is looking for bright talents to enforce the Business development and customer support department.

Two engagement models are available:

  • Full time job;
  • Part-time job (4−6 hours).

We offer flexible schedule:

  • full day shifts;
  • evening shifts;
  • night shifts.

The company will provide:

  • Continuous trainings
  • Flexible schedule and ability to work evenings/nights
  • Job in an international, professional and inspiring environment
  • Modern office in the city center
  • Competitive salary + bonuses
  • Paid vacation and sick leave
  • Career growth opportunities
  • Free coffee, tea and snacks

Main requirements:

  • Fluent English both written and oral, min. level — B2
  • Other languages is a plus
  • Communication skills (Good listening and responding skills)
  • Ability to obtain, verify, evaluate work assignments and provide necessary information to the clients
  • Good time management skills
  • Ability to work under pressure
  • Excelent knowledge of Microsoft Windows and Microsoft Office applications; general hardware and software knowledge
  • Multi-tasking skills (actively listening to customer questions, answering questions, registering issues and finding solutions)
  • Previous work experience in call center or customer support for international customers is a plus


  • Assist customers by answering phone calls and emails about the product and service questions
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information
  • Resolveproduct or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Increase customer’s retention

To apply for the position of Customer support manager,
please contact Alex – 0930599549

Опубліковано у Вакансії. Додати до закладок постійне посилання.